In this (2017) letter to shareholders, Bezos shares his beliefs on how a company can stay ahead of ever-rising customer expectations. Bezos states that customers are divinely discontent. Their expectations are never static - they go up. It’s human nature.
#22 Divinely discontent 😞
#22 Divinely discontent 😞
#22 Divinely discontent 😞
In this (2017) letter to shareholders, Bezos shares his beliefs on how a company can stay ahead of ever-rising customer expectations. Bezos states that customers are divinely discontent. Their expectations are never static - they go up. It’s human nature.